About us

Sofainsider is a brainchild of Gooliver - a team of people who are passionate about customer experience, service design and the future. For over ten years we have worked with a number of diverse service companies and organisations helping them improve their customer experience, build better customer journeys, streamline business processes, and develop new service offerings.

Time and again we saw that the biggest breakthroughs happen when organisations engage real people in service design and improvement processes.

Sofainsider enables seamless collaboration between companies and people to envision and co-create future services together.

Our goal is to reward people for the information and feedback they share online. At the same time we help service organisations to focus on future, innovate fast and design their proposition with a user in mind.